No refunds will be given for issues communicated to the Property Owner after a Guest stay. If there are concerns or issues with your Rental Property, please immediately contact us (leave a message if there is no answer). No refunds or considerations will be given unless we are notified of problems during your stay. Take a look around the house upon arrival and reach out with any issues to allow for a speedy resolution.No exceptions or refunds are given for changes in the number of guests after your arrival. Please inform us of any change in the number of guests before your arrival to avoid these charges and so the Rental Property can be prepared appropriately for your group. If there is excessive noise or music, any illegal activity, or evidence of a violation of these policies, you may be asked to vacate the premises without any refund and additional charges (including, but not limited to vendor fees) may be assessed. Exceptions are made on an individual basis and require our express prior written consent, which may be withheld in our sole discretion. The rental is not intended for parties, nor gatherings at any time of anyone except the Guest and Guest invitees who have paid to occupy the Rental Property.
Unauthorized people at the Rental Property at any time will result in a double charge for each additional guest or a maximum occupancy charge (whichever is greater), and loss of any security deposit, in addition to any and all damage, disturbance, excess cleaning charges (and any associated vendor fees). Guest(s) agrees that more than the number of people stated on the reservation shall not occupy the premises.
CHANGE IN NUMBER OF GUESTS/CONDUCT OF GUESTS:.The Guest acknowledges that Property Operator rents to responsible adults over the age of 18 ONLY and represents that Guest is a responsible adult over the age of 18. All other persons involved with the rental are considered to be the Guest's invitees, and all discussion regarding reservation, cancelation, and damage policies will be the sole responsibility of, and discussed with, the Guest, not the Guest's invitees. This person is considered to be the Guest. For legal purposes, the person placing the reservation must be the same as the credit/debit cardholder and the same person staying at the Rental Property during the booked days.Over occupancy during the day must be communicated to and approved by the Property Operator prior to check-in. Any fines received from the city will be the responsibility of the guests to reimburse within 48 hours of receipt. The total amount of individuals allowed to stay overnight at the Rental Property will be limited to the max occupancy of the home. Any guest found to be exceeding the max number of occupants allowed will forfeit their security deposit and asked to vacate the premises, without refund for remaining stay. OCCUPANCY: Occupancy is strictly enforced by both us, and the city.Consistent complaints from neighbors, or any police activity will result in guests being asked to leave without refund. Any fines received from the city will be the responsibility of the guests to reimburse.
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This includes talking loudly, playing music outside or inside with the windows open.
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